Privacy Policy

1. Introduction & Scope

This Privacy Policy explains how Axisco Limited (Company No. 719359), trading as AxisVoice (“AxisVoice”, “we”, “us”, “our”), collects, uses and protects your personal data when you visit or interact with our website at axisvoice.com, our marketing pages, and related communications.

AxisVoice is an AI-powered phone assistant service. Related products in the Axis ecosystem, such as AxisPay and AxisPass, have their own terms and privacy notices; where you use those products or portals, please refer to their specific legal terms and privacy policies.

We process personal data in compliance with applicable data protection laws, including the GDPR.

2. Data We Collect

The information we collect depends on how you interact with us:

• Website visitors: Device and usage data (IP address, browser type, pages viewed, timestamps), and interactions with our site collected via cookies and similar technologies. See our Cookie Policy.
• Contact and enquiries: Name, business details, email, phone, and the content of your message when you request a demo, contact sales, or subscribe to updates.
• Beta users: When you join our beta program, we collect your name, email address, company information, and phone number.
• Prospective customers and partners: Business contact details and correspondence to evaluate a potential relationship.
• Related products: If you use other products in the Axis ecosystem (such as AxisPay or AxisPass), those products have their own terms and privacy notices.

We do not sell personal data.

3. How We Use Your Data & Legal Bases

We use personal data to:

• Operate the website and respond to you: Provide content and features, respond to enquiries, and provide support.
• Improve our site and services: Analyze usage to troubleshoot, enhance performance, and develop new features.
• Security and compliance: Detect and prevent fraud or abuse, and comply with legal obligations.
• Marketing: Send updates about AxisVoice where you have opted in; you can unsubscribe at any time.

Legal bases (GDPR): performance of a contract (where applicable), our legitimate interests (e.g., running and improving the site), your consent (e.g., non‑essential cookies, marketing), and compliance with legal obligations.

4. Who We Share Data With

We may share personal data with trusted parties to operate our website and business:

• Service providers: Hosting, analytics, communications, email delivery, and support vendors under appropriate contracts.
• Professional advisers and authorities: Auditors, lawyers, regulators, and law enforcement where required.
• Business transfers: In connection with a merger, acquisition, or similar corporate transaction.

We require recipients to protect personal data in line with applicable law.

5. Data Retention, Transfers & Security

We retain personal data for as long as necessary for the purposes described in this policy, including to comply with legal, accounting, or reporting obligations. Retention periods vary by category of data and context.

We may process data outside the EEA/UK. Where we transfer personal data internationally, we implement appropriate safeguards (such as Standard Contractual Clauses) as required by law.

We use technical and organizational measures to protect personal data against unauthorized access, alteration, or loss. Where relevant to our products, we work with PCI DSS compliant providers.

6. Your Rights (GDPR)

You have rights under data protection law, including to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data in certain circumstances.
• Restrict or object to processing, including for direct marketing.
• Portability: receive your data in a structured, commonly used format.
• Withdraw consent where processing is based on your consent.

You also have the right to lodge a complaint with the Data Protection Commission (Ireland) or your local supervisory authority.

To exercise your rights, contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.

When we make changes, we will:

• Post the updated Privacy Policy on this page
• Update the "Last updated" date at the top of this page
• Notify registered users via email if the changes are material

We encourage you to review this Privacy Policy periodically to stay informed of how we protect your data.

8. Contact Us

If you have any questions about this policy or our privacy practices, please contact us:

By email: inquiries@axisvoice.com

By post:

Data Controller:
Axisco Limited • Company No. 719359 • VAT IE4394050GH • DUNS 986119356 • Registered in Ireland, 2022