Plan your AI call rollout with our team.
Tell us about your locations, compliance guardrails, and caller experience goals. We’ll schedule a working session to confirm onboarding timelines, governance pack access, and success criteria for your first cohorts.
How to reach AxisVoice
Every enquiry is triaged by our rollout team. We confirm security posture, map escalation guardrails, and help you forecast staffing impact before you move to production.
Operations line
(+353) 01 274 1850
Mon–Fri · 08:00–18:00 GMT · Ops & compliance specialists
Office
Barnacoille, Kilmacanogue, Co. Wicklow, A98H009, Ireland
Serving pharmacies, clinics, and service networks across Ireland & UK
Beta capacity snapshot
We open 4–6 new cohorts each month, prioritising multi-location teams who submit readiness briefs and governance requirements in advance.
What to prepare
- • Call routing map or escalation policy
- • Data residency + retention preferences
- • Systems for transcripts, payments, and alerts
Response commitments
Every enquiry receives a readiness checklist and scheduling link within one business day.
What teams ask before onboarding.
Here’s how we handle the most common operational and governance questions.
How fast can we go live?
Most beta customers forward their first queues within 5–7 working days. We co-write intents, escalation policies, and QA scripts with your team before any calls are answered.
Where does caller data live?
Audio, transcripts, and analytics are stored in EU data centres with encryption at rest and in transit. Location-specific retention rules are configurable per site.
How do human escalations work?
AxisVoice keeps callers on the line while routing to the right teammate, then delivers a briefing with sentiment, promised actions, and recordings. Nothing gets lost between channels.
Can we integrate with our systems?
Yes. We sync with PMS/EHR, CRM, and analytics stacks. If you need a connector we do not yet expose, our team can scope it during onboarding.
Do you support multiple brands or regions?
We manage brand voice, language models, and compliance presets per location group. Regional retention, consent, and redaction rules are tracked centrally.
What support do we receive post-launch?
Dedicated success contact, weekly QA reviews, and quarterly governance audits are included throughout the closed beta.